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Job Title: Healthcare Quality Improvement Consultant (CT, RI & Eastern NY)
Job Number: 2018-2237
Organization: American Heart Association
Posted: 8/7/2018
Type: Full-Time
Classification: Health Care Consulting
Industry: Non Profit / NGO
Number of Openings: 1
Location: Wallingford,  CT    USA
Compensation: $65k / annual
Position Description: Responsibilities: The Founders Affiliate of the American Heart Association is recruiting for a Healthcare Quality Improvement Consultant position to be based in our Wallingford, CT office.

One of the many ways we promote healthier lives is by supporting healthcare professionals' quest for continuous quality improvement. Our suite of quality programs puts up-to-date treatment guidelines, tools and resources to work in hospitals and outpatient practices across the nation. Get With The Guidelines® (GWTG) is a program that helps ensure consistent application of the most recent scientific guidelines for heart disease and stroke. Join our Quality and Systems Improvement Team and help champion this effort! Learn more at

In this role, the Healthcare Quality Improvement Consultant identifies, secures, cultivates and manages relationships with hospitals, outpatient practices and other key stakeholders in using the AHA’s suite of quality improvement programs to improve care for patients. The consultant will serve as an educator, advisor and account manager in securing new relationships with hospitals and outpatient practices. Additionally, the consultant will work to deepen the engagement with current customers in maximizing GWTG in their organizations. The consultant will work with state health departments, Emergency Medical Services (EMS), quality improvement organizations, health plans and other agencies to ensure that our quality improvement initiatives are key priorities within the community.

In this role, you will report to Lisa our Senior Director of Quality & Systems Improvement and will have the opportunity to work with other QSI Consultants throughout the region.

This position is responsible for managing accounts throughout Connecticut, Rhode Island and Eastern New York. The position requires regular travel in the region.

Qualifications: Qualifications: This position is ideal for candidates with the expertise and experience to fully understand the benefits of GWTG and the talent to translate that knowledge into sustainable quality improvement within the acute care and outpatient settings. An ideal candidate will bring the ability to manage and build strong customer and volunteer relationships, trouble-shooting skills and prompt follow-up on customer issues, the ability to prioritize, multitask and effectively communicate with all stakeholders, the ability to identify and implement new opportunities for GWTG and our outpatient-based quality improvement programs, have a strong results orientation and the ability to use Microsoft products, computer software, learn new software applications, maintain accurate data and analyze reports all to advance the mission of the American Heart Association.

Requirements: If this sounds like you, review the preferred skills we are looking for below: ( Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

You should have two or more years of experience in public health, strong collaboration and account management skills, the ability to build powerful partnerships in the healthcare community to accomplish goals, experience in research and data analysis, the ability to manage multiple projects and prioritize efforts towards key results. You must be willing to travel within your territory daily including approximately 30% of the time with overnight travel (within the affiliate or to our National Center in Dallas, Texas). Work outside of standard hours is occasionally required.

Education: Bachelor’s degree in healthcare or related field, Master’s degree preferred. College coursework combined with related experience may be substituted for a degree. Related experience may be substituted as follows: 1 ½ years experience equates to 1 full time year of higher education.

Experience: Must have two or more years experience in public health or a related healthcare field. Experience in hospital quality improvement, cardiovascular fields and/or research experience is highly desirable. This experience may also count towards satisfying this position’s educational requirement.

Organization Description: About Us: The American Heart Association is the nation’s oldest and largest voluntary organization dedicated to fighting heart disease and stroke. Founded by six cardiologists in 1924, our organization now includes more than 22.5 million volunteers and supporters. We fund innovative research, fight for stronger public health policies, and provide critical tools and information to save and improve lives. Our nationwide organization includes 156 local offices and more than 3,000 employees. We moved our national headquarters from New York to Dallas in 1975 to be more centrally located. The American Stroke Association was created as a division in 1997 to bring together the organization’s stroke-related activities.

Closing Date: 8/7/2019
Desired Starting Date:
Contact Name: Samantha Johnson,  Senior Director, Quality & Systems Improvement
Contact Location:

Contact Location:
Contact Phone:  
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Web Address:
How to Apply: Please email your resume to: AND also apply directly online on the AHA website: At the bottom, click "Careers" and search for this job ID#: 2018-2237.

Additional Information:

Web Site Delete Date: 2/3/2019