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Job Title: Health Communications Coordinator
Job Number:
Organization: Philadelphia Department of Public Health
Posted: 4/9/2018
Type: Full-Time
Number of Openings: 1
Location: Philadelphia,  PA   
Position Description: GENERAL DESCRIPTION

The Philadelphia Department of Public Health (PDPH), through its Bioterrorism and Public Health Preparedness Program (BT-PHP), located within the Division of Disease Control (DDC), is the lead administrative and planning agency for public health emergency preparedness and response in the City of Philadelphia. BT-PHP is responsible for establishing local public health preparedness priorities, developing and testing response plans, coordinating with local, state, and federal partners, and managing the public health response to real events. The Health Communications Coordinator plays a key role in ensuring critical communications for the Program, Division, and Department. This position is responsible for a variety of health communications related to public health emergency preparedness, as well as other Division of Disease Control activities, including maintaining the Department’s broadcast communications systems, issuing notifications to staff and partner agencies, conducting regular communication drills, managing the Health Information Portal website for sharing information with healthcare partners, and training response staff on communication protocols and systems. This position is Monday through Friday, with occasional work after hours and on weekends to support Program activities. The position is grant funded for a minimum of one year. Continuation of the position is dependent on sustained grant funding.


• Maintain databases containing contact information for Department staff, public health response partners, and healthcare providers.

• Issue critical communications using broadcast messaging systems to staff, response partners, and the healthcare community, in coordination with Program management and PDPH leadership.

• Serve as the Health Alert Network Coordinator for PDPH, including receiving critical health alert messages from other jurisdictions and coordinating the distribution of health alert messages.

• Manage the Health Information Portal website for sharing information with healthcare partners, including ensuring access for site users, troubleshooting technical problems, and regularly posting surveillance data, disease guidance, and content from health alerts/advisories. Liaise with subject matter experts at DDC and other PDPH divisions to develop content as needed.

• Assist with maintaining the Division's public webpages, ensuring that page content is accurate, error-free, and up to date.

• Conduct emergency communication drills to meet grant requirements, evaluate outcomes, and document findings in After Action Reports.

• Document protocols for official PDPH Communications, including the use of messaging systems, and train staff to perform communications tasks.

• Maintain communications systems and equipment, including broadcast messaging systems, 800MHz radios, and online platforms, in coordination with PDPH’s Information Technology (IT) Department and external vendors.

• Manage the Program’s emergency communications plans, including the Tactical Communication Plan and Emergency Public Information and Communications Plan, and develop new plans as appropriate.

• Participate in Program planning, exercises and real response as needed.

Qualifications: This position requires a minimum of a Bachelor’s degree in a public health, scientific, communications, or other relevant field, as well as one to three years of relevant work experience, preferably in a public health, healthcare, or emergency management setting. A Master’s degree in an applicable field is preferred. Candidates should have working knowledge of Microsoft Office, database applications, and familiarity with website development, as well as an interest in information technology and desire to learn new applications. Specific skill sets required include html and basic knowledge of CSS, as well as familiarity with design principles and ability to troubleshoot system failures. The position requires attention to detail, excellent communication and organizational skills, and the ability to organize and present information effectively. Candidates should also have excellent English language skills. Individuals should work well independently and within a team environment.

Organization Description:

Closing Date: 7/6/2018
Desired Starting Date:
Contact Name: Kathleen Daingerfield Fries,  Assistant Program Manager
Contact Location: 1101 Market Street
12th Floor
Philadelphia   PA  19107
United States
Contact Location: 1101 Market Street
  12th Floor
  Philadelphia   PA  19107
  United States
Contact Phone: 215-685-4510 
Contact Fax:
Contact Email:
Web Address:
How to Apply: Interested applicants should submit an electronic cover letter that expresses the individual’s interest and expertise along with a resume to:

Katie Daingerfield Fries, MPH Assistant Program Manager Bioterrorism and Public Health Preparedness Program Division of Disease Control, Philadelphia Department of Public Health Email:

Additional Information:

Web Site Delete Date: 7/6/2018