Purpose: This Program Support Assistant position provides program support to the Managed Care Plan Division.
Duties and Responsibilities: • Uses PC/Microsoft Office programs • Process incoming faxes • File clearance through CHAMPS • General clerical duties as needed.
Education: Possession of a high school diploma or a GED Certificate.
Experience: Experience is not required for this position. However, professional experience will be considered in determining starting salary.
Important Skills and Characteristics: • Effective oral and written communication skills • Proficient in computer applications including Microsoft Word and Excel • Excellent organizational skills
Work Environment and Physical Requirements: General office setting.
Responsibility for the Work of Others: No assigned responsibility.
Impact on Projects, Services, and Operations: This position is vital in maintaining the current level of service to Michigan Medicaid providers and beneficiaries.
Contact Person/Group Frequency Purpose 1. MDHHS Staff Daily Provides direction & supervision
“For purposes of employment standards, this classification is “Non Exempt” from the overtime provisions of the Fair Labor Standards Act.”