Purpose: This position is responsible for the implementation of the Data to Care model in the low morbidity health departments and assists in any support required for the high morbidity health departments for the State of Michigan. This position is responsible for contacting individuals who are living with HIV following the protocols established for the Link-Up Michigan / Data to Care program. The program goal is to increase the number of persons who are receiving ongoing medical care for HIV. This position assists in the referral and follow-up processes with medical and Early Intervention Services and other service providers. Conducts investigations/engagement of out-of-care individuals. Works closely with HIV surveillance to track progress of clients and redirects program as needed. Conducts quality assurance activities and assists in quality improvement projects. Documents process evaluation and outcomes.
Duties and Responsibilities: • Works with the MDHHS Surveillance to import and update the Not-In-Care list for both high and low morbidity health departments. • Uses contact information provided by MMDHHS Surveillance to contacts individuals in low morbidity health departments on the Not-In-Care list and documents encounters. • Designs and maintains summary reports for use to meet state reporting requirements, support development/evaluation of quality improvement projects. Coordinates data and activities with partner agencies, data entry (CAREWare). • Assesses individual’s willingness to (re)engage in HIV medical care and determines level of need. • Assists in linking each individual to HIV medical care, social support and other services. • Enters data, coordinates with others in the HIV Continuum of Care and participates in quality improvement activities. • Engages with people living with HIV and/or at risk for HIV through a variety of mediums, including, but not limited, to social media. • Presents data and reports to stakeholders (e.g., planning council members, Ryan White providers) through written, electronic and verbal presentations. • Other related duties.
Education: Possession of a bachelor’s degree in Public Health, Social Work, or Health Education.
Experience: A minimum of two years providing services to persons living with HIV. Experience working with HIV providers is desirable. A background with counseling, especially Motivational Interviewing is desirable as is advanced understanding of the medical treatment and services available to persons living with HIV. Training in the Anti-Retroviral Treatment and Access to Services (ARTAS) strategy is preferred. Experience with data collection and use of CAREWare is desirable. Experience using social media to engage community members is desirable.
Important Skills and Characteristics: Ability to engage in helpful ways with individuals from a wide variety of backgrounds and with a range of health literacy. Ability to gather and interpret information, apply problem solving skills and make data driven recommendations for action. Ability to build and nurture collaborative relationships with a variety of partners. Ability to manage multiple projects, establish workload priorities and meet deadlines. This individual must be comfortable working with persons living with HIV, service providers and interacting with diverse populations. Advanced knowledge of HIV life cycle and the medical/support services delivered to persons living with HIV is extremely important. The person in this position must be able to work effectively as a member of a team and have the ability to complete assignments based on established deadlines. The staff member must be able to communicate effectively to a wide range of audiences, both orally and in writing.
Work Environment and Physical Requirements: Job may require moderate physical effort including lifting materials and equipment of <25# and involves viewing a computer screen 50% to 75% of the time and responding and making phone inquiries. Standard office environment. Requires valid vehicle operator’s license where needed to perform duties of the position. Frequent deadlines. In-state travel for visits, trainings and /or meetings and out-of-state travel for responsibilities related to funding and duties.
RESPONSIBILITY FOR THE WORK OF OTHERS: No assigned responsibility
“For purposes of employment standards, this classification is “Non-Exempt” from the overtime provisions of the Fair Labor Standards Act.”