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Job Title: Quality Management Consultant
Job Number: 19-00002
Organization: Tacoma-Pierce County Health Department
Posted: 12/6/2018
Type: Full-Time
Classification: Public Health - General
Industry: Government
Number of Openings: 1
Location: Tacoma,  WA    USA
Compensation: $74,505.60 - $95,950.40 Annualized
Position Description: Do you get excited about process improvement? Are you a quality nerd? The Office of Assessment, Planning & Improvement is recruiting for a Regular, Full-time (1.0 FTE) Quality Management Consultant. This position will provide consultation to and facilitate process improvement teams at other health departments, governmental agencies and health and social service agencies through the Department's Public Health Centers for Excellence ( This position will coordinate all quality and performance management services provided by the Centers for Excellence.

Some of what you'll do: •Consult with external leadership (includes quality leadership teams and executive leadership) regarding the use of quality and performance management methods and tools. •Advocate for and demonstrate the benefits of applying quality methods to achieve business objectives. •Facilitate performance management, project management and quality improvement processes. •Champion work to institutionalize quality principles and thinking in agencies. •Develop and implement internal and external training programs based on customer needs; evaluate trainings to determine effectiveness. •Disseminate process improvement toolkits or packaged learning modules through formal and informal training. •Work with agency leaders to identify and prioritize improvement opportunities, scope out improvement projects and translate functional goals into quality strategies/projects with measurable objectives. •Coach, mentor, train and develop green belts, yellow belts and champions in PDSA or lean six sigma methodology. •Research and develop proposals for fee- based services provided by the Public Health Centers for Excellence.

What you bring to the table:

Knowledge of quality improvement and evaluation methods and tools. • Knowledge of project management methods and tools. • Knowledge of the principles, practices and techniques of change management. • Knowledge of performance management methods and tools. • Knowledge of project management methods and tools. • Skills in developing comprehensive, written reports including recommendations for improving processes and programs. • Skill in translating complex data reports into language understood by the community or other lay audiences. • Skills in contract and grant writing and management. • Skills in public speaking. • Skills in planning and organizing work activities to meet established objectives. • Ability to manage multiple barriers and issues, adapt to changing circumstances and develop and implement creative solutions. • Ability to understand multiple and interrelated system level conceptual issues and develop practical applications and solutions on the community level. • Ability to generate a shared vision for the community and clients, to generate and maintain enthusiasm for developing solutions and instill a sense of hopefulness for continued improvements. • Ability to provide effective technical assistance through coaching, mentoring, training, delegating, and directing. • Ability to facilitate executive-level group processes and decision-making.

Qualifications: Bachelor's degree in management, public health, business administration, or a related field; and five years of progressively responsible professional experience in public health, program management, or program evaluation, or the equivalent combination of education and experience to perform the essential functions of work. Master's degree preferred.

Required Certifications and Licensure • Possession of a valid driver's license and an acceptable driver's abstract is required prior to employment.

Desired • Black belt in six sigma, lean six sigma or comparable DMAIC methodology and level of expertise.

Organization Description: Public Health

Closing Date: 3/6/2019
Desired Starting Date:
Contact Name: Christina Jamerson,  Quality Management Consultant
Contact Location:

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How to Apply: to-/jobs/employment/employment-opportunities

Additional Information:

Web Site Delete Date: 12/31/2018