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Job Title: Clinical Office Supervisor
Job Number: 19-40
Organization: Southern Nevada Health District
Posted: 5/29/2019
Type: Full-Time
Classification: Public Health - General
Industry: Government
Number of Openings: 1
Location: Las Vegas,  NV    USA
Position Description: To ensure efficient patient flow throughout the clinics through supervision, organization, monitoring and controlling business operations of the clinics within the Southern Nevada Health District; to coordinate assigned activities with other divisions, outside agencies and the general public.


• Receives general direction from the Director of Clinical Services • Exercises direct supervision over billing, administrative and clerical staff

EXAMPLES OF ESSENTIAL RESPONSIBILITIES AND DUTIES – This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Ensures positive patient experience through efficient clinic operations and excellent customer service • Provides supervision of patient scheduling, registration, financial counseling, medical records, medical billing and coding, data entry and processing. • Coordinates the day to day operations of the clinics • Promotes excellent customer service by staff • Develops, implements and maintains office policies and procedures • Manage insurance contracts and ensure compliance with contracts • Trains administrative, clerical and billing staff • Monitor and evaluate staff performance and conducts performance appraisals • Maintains and manages all filling and organizational systems for the clinics • Ensures patient satisfaction, including troubleshooting when there is a complaint and develops process improvements to prevent recurrences • Coordinates staff meeting for administrative, clerical and billing staff • Ensures administrative, clerical and billing staffing is appropriate for the day to day operations • Ensure compliance with current healthcare regulations, medical laws and ethics • Communicate with patients regarding inquiries and complaints • Assists in special projects • Perform related duties and responsibilities as required

Knowledge of: • Medical office or clinic operations, services and activities • Accounting, data and administrative processes and principles • Medicare, Medicaid and commercial insurance • All aspects of medical coding and billing • Medical terminology • Principles of supervision, training, and performance evaluation • Computer software programs such as Electronic Medical Records system, WORD and EXCEL • Healthcare regulations, HIPAA, and State and Federal regulations

Ability to: • Organize and review the work of administrative, clerical and billing staff • Supervise, train, and evaluate staff • Provide excellent customer service • Multitask and problem solve • Maintain confidentiality • Use Electronic Health Records System • Understand and follow oral and written instructions • Communicate clearly and concisely, both orally and in writing. Prepare clear and concise reports. • Establish and maintain effective working relationships with those contacted in the course of work, including a variety of medical professionals, community groups, and the general public • Work independently in the absence of supervision

Qualifications: Training: • Equivalent to a bachelor’s degree from an accredited college or university with major course work in a health-related profession • MBA highly desirable • Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE) highly desirable

Experience: • Five years of experience in a medical office setting. • Two years in a supervisory or management position preferably within the last five years.

Working Conditions: • May perform District services with individuals with diseases, including communicable diseases • May travel from site to site for extended periods of time in varied weather conditions

License or Certificate: • Possession of, or ability to obtain, an appropriate, valid C.P.R. Certificate • Possession of, or ability to obtain, an appropriate, valid Nevada driver’s license EQUAL OPPROTNITY EMPLOYER/ADA REASONABLE ACCOMMODATIONS AVAILABLE

Organization Description: About the Southern Nevada Health District The Southern Nevada Health District in Las Vegas Nevada is one of the largest local public health organizations in the United States. The health district serves more than 1.7 million residents, which is 70 percent of Nevada’s total population. Also, the district is responsible for safeguarding the public health of more than 37 million visitors to Las Vegas each year.

Closing Date: 8/29/2019
Desired Starting Date:
Contact Name: Kimberly Monahan,  Human Resources Analyst
Contact Location: 280 S. Decatur Blvd

Las Vegas   NV  89183
Contact Location: 280 S. Decatur Blvd
  Las Vegas   NV  89183
Contact Phone: 702-759-1109 
Contact Fax:
Contact Email:
Web Address:
How to Apply: Apply on line at: .cfm

Additional Information:

Web Site Delete Date: 8/29/2019