The Virginia Department of Health (VDH) is seeking a highly qualified candidate for the position of Ryan White Part B Quality Management (QM) Data Specialist for the program’s client-level data system, Provide Enterprise, within the Division of Disease Prevention, HIV Care Services (HCS) unit. This position requires a thorough understanding of the Ryan White program as well as data elements of the client-level data system. A basic knowledge of the Ryan White HIV/AIDS program is essential (training will be offered if needed).

The work of this position ensures timely review of the Ryan White Part B unified eligibility assessments (UEA) for errors impacting eligibility for Ryan White and VA MAP Services; seamless coordination of the front-end data system used by the sub- recipients with the back-end data used by internal and external partners; through collaboration with the data team. This position will work in close collaboration with the Unified Eligibility Assessments (UEA) Auditor, supporting the weekly auditing of the Unified Eligibility Assessments (UEAs), as well as reviewing all queues maintained by the Virginia Department of Health Central Office data team, processing all the requests in a timely fashion, coordinating with external partners and internal team members when needed, improving functionality of the client-level data system aiding in the removal of barriers for clients to remain engaged in treatment.

In addition, the Data Specialist actively engages in data quality assurance and improvement by reviewing data for accuracy and completeness after entry by the sub- recipient sites, addressing issues noted in Quality Assurance (QA) reports; assisting team members with Provide Enterprise data cleaning, contacting other external partners (sub-recipients) when needed to resolve data discrepancies or data quality issues. The Data Specialist also assists the team in documentation or tracking of QA efforts, and/or update/review of training materials, reports, and forms.

Under supervision, the incumbent will: • Perform weekly audits of Unified Eligibility Assessments (UEAs) completed by sub-recipient sites to determine compliance with program and operation guidelines; • Record error data while reviewing UEAs so that other team members can compile to share with internal and external stakeholders; • Verify and record audit errors that have been remediated and compile error remediation data for internal and external stakeholders; • Review and process requests for client profile merges and open client requests from sub-recipients; • Access and monitor the VA Provide email inbox to address front-end technical support issues from sub-recipient users; • Coordinate the correction of addresses that are flagged as being incorrectly entered by sub-recipient site or via data import; • Ensures record and data accuracy for audit readiness and reports; • Communicate daily with sub-recipient sites statewide and following up to the resolution of any identified data-related issues and providing technical assistance as needed; • Review the monthly imports from CAREWARE and all other external imports, flagging any issues related to processing the imports from external stakeholders such as the CAREWARE sites; • Serve as support for data tasks related to the Virginia Medication Assistance Program (VA MAP) such as but not limited to; monitoring file exchanges with the Department of Pharmacy Services (DPS), management of Cerberus accounts, and maintenance of the VA MAP and Ryan White medication formularies; and • Maintain confidential client information in accordance with VDH/HIPAA policies and procedures.