Senior Health Program Manager
?Surveillance & HIV Case Management Programs
“Follow your calling, Find your career”
Please apply by: August 6, 2024 Salary Range: $80,700.92 - $105,919.95
This is an exempt (salary) position.
Pay rates are based on education, skill, experience level and internal equity.
This is an on-site role, 5 days a week
About Us At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all. As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that “Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease”. Come be a part of Mecklenburg County’s Public Health department’s vision to “assure the health and safety of our diverse and changing community today and for future generations.”
Position Summary The Sr. Health Program Manager supervises a wide variety of public health functions, including the coordination of Disease Intervention Specialist investigations, surveillance, and enforcement activities. This position also oversees the coordination of the Ryan White Part A HIV case management Program activities. The Sr. Health Program Manager is responsible for aligning the strategic goals of the program(s) with those of the Public Health Department and the County, implementing strategies to achieve these goals, assuring compliance with state and federal requirements and for providing professional/technical administrative management and direction for program managers and supervisors.
Essential Functions • Work with program managers in developing budgets for each program, assure billing/revenue information is accurate and in accordance with local, state, and federal program policies and guidelines • Provide professional management, and direction for program managers as well as community-wide collaboration efforts • Ensure accurate Communicable Disease Reporting activities occur among providers • Assist the DIS Supervisor with monitoring workflows for accurate reporting of various Communicable Diseases • Ensure appropriate Care Coordination and Case Management activities take place for Persons Living with HIV • Interpret and ensure compliance with program policies, procedures, and standards • Participate in community level planning to develop partnerships with healthcare providers and areas of collaborative practice to ensure programmatic needs are met • Assist with identifying funding opportunities and developing funding proposals • Participate in the development of policies and procedures for areas of responsibility • Oversee education programs based on needs of target population(s) • Provide leadership in developing, aligning, and implementing strategic goals of the program with strategic goals of the division, department, and County • In the event of a public health emergency, employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. • Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.
Knowledge, Skills and Abilities Knowledge of • Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources • Principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction • Budget development, monitoring and oversight • The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar • Laws, legal codes, court procedures, precedents, government regulations, and agency rules, and the political climate • Expertise in area of assignment
Skills • Considering the relative costs and benefits of potential actions to choose the most appropriate one • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems • Talking to others to convey information effectively • Adjusting actions in relation to others' actions
Abilities • Aligning Performance for Success: Focusing and guiding others in accomplishing work objectives • Building Strategic Work Relationships: Developing and using collaborative relationships to facilitate the accomplishment of work goals • Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization • Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships • Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided • Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs • Formal Presentations: Presenting ideas effectively to individuals or groups; delivering presentations suited to the characteristics and needs of the audience • Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive • Leading through Vision and Values: Keeping the organization’s vision and values at the forefront of associate decision making and action • Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently • Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently • Strategic Decision Making: Obtaining information and identifying key issues and relationships relevant to achieving a long- range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values
Computer Skills • Intermediate in various computer applications including Microsoft Office Suite
Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
