Essential Functions • Supervise, direct and evaluate the performance of staff within the Investigations and Surveillance Program through regular Case Audits. • Assign cases for disease investigations in a timely manner and ensure that required investigations and partner notification takes place in accordance with established timelines. • Provide leadership for assuring and coordinating the availability of program services in the community. • Assure that programs follow Departmental, County, State and Federal regulations, requirements, policies and procedures • Monitor budget revenues and project changes in expenditures • Collaborate effectively with external agencies in the performance of duties • In the event of a public health emergency, employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.
Minimum Qualifications Experience: Minimum of four years of public health, healthcare and/or related experience
Education: Bachelor’s degree in public health or a field related to the program area, such as Nutrition, Public Administration, Social Work, Emergency Preparedness, Health Administration, or a related field.
Combination of relevant education and relevant experience accepted?: Yes
Licenses and Certifications Valid North Carolina or South Carolina Driver’s License. Must obtain and maintain a valid Mecklenburg County Vehicle Operator’s Permit.
Preferred Qualifications • Three years supervisor experience preferred • DIS (Disease Intervention Specialists) training experience preferred. • Experience working in the NC Electronic Disease Surveillance System
Knowledge, Skills and Abilities Knowledge of • Thorough knowledge of disease intervention and the effects of proper intervention and disease processes. • Knowledge of sexually transmitted diseases, trends, surveillance and most direct cost- effective theories and prevention methods. • Knowledge of Federal, State, and local policies, procedures, and regulations regarding STD’s, confidentiality, and proper treatment and counseling. • Knowledge of personnel management, and motivational techniques for better employee output and productivity. • Knowledge of interactions and human dynamics to apply them to case counseling and staff interactions. • Knowledge of Epidemiology and STD/HIV, with the ability to plan program services and long-term goals using good judgment and discretion. • Specific knowledge of principles, methods and techniques of efficient management, supervision, and evaluation. • Knowledge of conflict management and instructing others on how to deal effectively with antagonistic situations. • Thorough knowledge of disease intervention and the effects of proper intervention and disease processes.
Skills • Evaluation and application of analytical methods related to reports of disease trends and disease surveillance • Client interviewing, disease management, and client centered counseling • Written and oral communication, use of personal computers, and the ability to verbalize results to upper management when necessary. • Data collection, analysis of statistics, evaluation of the materials and preparation of reports. • Public speaking with the skill and ability to organize and motivate people to implement interventions and strategies. • Team building, to include enhancing trust within team members, gaining confidence in one’s intentions and those of the organization, as well as channeling efforts of a group towards a common goal.
Abilities • Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization • Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships • Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided • Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs • Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences • Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive • Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently • Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently
Computer Skills • Proficient in various computer applications including Microsoft Office Suite
Work Environment • Works in an office setting with moderate noise
Compensation & Benefits In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge, and pet insurance; dependent care, healthcare, and commuter flexible spending accounts; health savings account; paid holiday, vacation, and sick days; near-site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement
Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
