Position Summary Provides onsite and/or offsite (remote) supervision of nurses and/or multidisciplinary staff within the assigned program. Responsible for direction, training, and continuous assessment of nurses and/or multidisciplinary staff. Manages day-to-day activities and develops long term plans for the assigned program or area to ensure quality and timeliness of work according to established guidelines. Will collaborate with a multidisciplinary team to identify best practices and lessons learned for quality assurance and quality improvement purposes. May participate in budgeting, statistical reporting, and other activities in connection with program administration.
The Communicable Disease Nurse Supervisor is responsible for cultivating and leading a high-performing team of public health nurses. This role demands exceptional leadership and coaching skills to empower staff, fostering a culture of ownership and accountability. Key responsibilities include: - Team Development: Building and maintaining a cohesive team through effective recruitment, training, and mentorship. - Performance Optimization: Setting clear expectations, providing regular feedback, and implementing strategies to enhance staff performance. - Conflict Management: Resolving disputes efficiently and equitably to maintain a positive work environment. The ideal candidate will possess a proven track record of inspiring and motivating teams to achieve exceptional results.
All Registered Nurses employed by the Mecklenburg County Health Department are Public Health Nurses. Public Health Nurses, regardless of official title or classification, may provide nursing services during urgent and/or emergent public health events. These services include, but are not limited to, administration of immunizations for various ages and groups, mass medication distribution, and provision of health services in shelter environments.
Essential Functions • Maintain communication between governing boards, medical staff, and department heads by attending meetings and coordinating interdepartmental functioning. • Review and analyze facility activities and data to aid planning, risk management and to improve service utilization. • Establish work schedules and assignments for staff, according to workload, space, and equipment availability. • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options. • Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives. • Manages change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care. • Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs. • Develop instructional materials and conducts in-service and community-based educational programs. • If assigned in Community Programs: • Plan, implement and administer programs and services. • Conduct recruitment, hiring, and ensure training of personnel. • Utilize computerized record management systems to store and process data and to produce reports. • Contribute to organizational policies and procedures, and implements medical programs or health services that promote research, rehabilitation, and community health. • If assigned in Clinics: • Assist with conducting and administering fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting. • Plan, implement, and administer programs and services in a healthcare or medical facility, including personnel administration, training, and coordination of medical, nursing, and physical plant staff. • Participate in, direct, or conduct recruitment, hiring, and training of personnel. • Monitor the use of staff and/or diagnostic services, inpatient beds, and facilities to ensure effective use of resources and assess the need for additional staff, equipment, and services. • Develop and maintain computerized record management systems to store and process data such as client encounters, personnel activities, and information, and to produce reports. • Establish objectives and evaluative or operational criteria for units they manage. • Develop and implement organizational policies and procedures for the facility or medical unit. • Mecklenburg County Health Department Employees: Responds in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.
Knowledge, Skills and Abilities Knowledge of • Principles, methods, techniques and procedures of current professional nursing, public health and public health nursing. • Laws, regulations and administrative requirements governing the public health nursing profession. • Current trends and best practices in the fields of nursing, health care services and public health. • Health care delivery systems and how it relates to social determinants of health. • Infection control practices
Skills • Supervising and evaluating employees • Prioritizing and assigning work • Organizational, planning, and time management skills; managing and executing multiple tasks • Maintaining confidentiality • Maintaining and evaluating various types of records/files to ensure accreditation standards are met • Using computers and related software applications • Applying and explaining applicable laws, codes, regulations, policies, and/or procedures • Exercising judgment and discretion; skill in analyzing and evaluating data and information and making appropriate recommendations • Oral communication skills including the ability to provide clear and concise information and to make presentations, both internally and externally. • Written communication skills, including the ability to communicate information and ideas in writing in an understandable and clear manner.
Abilities • Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided • Building Strategic Work Relationships: Developing and using collaborative relationships to facilitate the accomplishment of work goals • Building Trust: Interacting with others in way that instills confidence in one’s intentions and those of the organization • Care Management: Having the knowledge and skills to secure relevant patient care data and identify key issues and relationships in the management of patient care; understanding the relationships among assessments, interventions, and patient responses; skilled in documentation of assessments and adjusting physical and cognitive prescriptions as needed • Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships • Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided • Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences • Management / Leadership: Demonstrating the traits, inclinations, and dispositions that characterize successful leaders; exhibiting behavior styles that meet the demands of the leader role • Patient Education/Health Promotion: Supporting, explaining, and instructing patient and patient’s family (significant other, care giver, etc.) in understanding the clinical procedures and equipment used to facilitate optimum health status; promoting the lifestyle changes required of the patient and the patient’s family to achieve optimum health status • Team Work: Working effectively and cooperatively with others; establishing and maintaining good working relationships
Computer Skills • Intermediate use in various computer applications including Microsoft Office Suite • Knowledge and ability to work with computer applications, including the internet, spreadsheet, and word processing software.
Compensation & Benefits In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge, and pet insurance; dependent care, healthcare, and commuter flexible spending accounts; health savings account; paid holiday, vacation, and sick days; near-site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement.
Work Environment Works in an office setting with moderate noise
Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
