Purpose of Job The purpose of this classification is to provide basic patient care or treatments as well as certain administrative duties.

Essential Functions

The Medical Assistant is responsible for the following essential functions:

Prepare patients for medical treatments under direct supervision of clinic supervisor, nurses and nurse practitioners

Collect health information and accurately document in electronic health record system

Administer vaccinations and other injections as directed.

Blood and urine specimen collection, specimen processing and packaging.

Communicate moderately complex information to coworkers and patients

Perform counseling, navigation, and adherence checks related to disease states and medications

Communicate lab results to patients in person and over the phone.

Assist front office staff as needed in patient registration and checkout

Initiate and complete prior authorizations/prior approvals as indicated by insurance or access patient assistance programs to ensure coverage of treatments and procedures

Perform other duties as assigned by the Nursing and Office Supervisors

The position requires a vocational/technical school diploma from an accredited Medical Assistant (MA) program and one to three years’ related experience

If the incumbent is an MA, must meet American Association of Medical Assistants (AAMA) requirements and maintain state and professional certification requirements

Specialized Knowledge Basic Life Support (BLS) certification

Competencies Proficient venipuncture skills

Basic understanding of computers, printers and other office equipment

Ability to navigate and use electronic health records and other data management systems

Ability to focus and demonstrate great attention to detail

Ability to work cooperatively as a member of a team

Ability to utilize critical thinking skills to assess data and client/clinic needs

Ability to record and deliver information, to explain procedures and policies, and to follow verbal and written instructions, guidelines and objectives

Flexibility and adaptability in a fast paced, frequently changing clinical environment.

Value diversity, equity, and inclusion ·

Basic knowledge of Public Health Core Competencies and Public Health 3.0 ·

Apply competencies to current quality improvement projects

Physical Requirements May have to physically assist/move patients. Must be physically able to operate a variety of office machines, such as a computer, printer, copy machine, facsimile machine, calculator, telephone, overhead projector, and VCR. Must be able to use body members to work, move or carry objects or materials.

Occupational Hazards Risk of exposure to infectious agents that can cause serious illness.