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Job Title: Vice President of DC Programs
Job Number:
Organization: Volunteers of America Chesapeake
Posted: 1/8/2018
Type: Full-Time
Industry: Non Profit / NGO
Number of Openings: 1
Location: Washington,  DC   
Position Description: The Vice President, DC will play a critical role in helping Volunteers of America, Chesapeake achieve its vision to provide high quality and innovative programs state- wide, eventually growing and extending our services throughout the state. The VP, DC will have overall strategic, financial and operational responsibility for all program areas in our territory. The position will be a part of the executive leadership team (ELT) that drives the overall strategy for the organization and represents VOAC on a local, regional, and national basis. The VP, DC will initially develop deep knowledge of each business unit, program operations, quality controls and business plan, and will focus on the following four areas: program leadership and management, financial management, external relationships, quality improvement, and strategic growth. The VP, DC will be responsible for a variety of significant activities including internal operations, oversight of a territory (District of Columbia), strategic growth, risk management, leadership development and program quality improvement. S/he will be instrumental in ensuring consistent and effective internal processes and communications in order to strengthen Volunteers of America, Chesapeake’s programs reputation and position the organization for continued success.


Enhance, discover, and implement organizational vision and strategic objectives as established in VOAC's Strategic Plan Ensure ongoing programmatic excellence and quality improvement (QI). Demonstrate consistent financial performance and operational excellence, fundraising growth, communications and systems; recommend timelines and resources needed to achieve the program outcomes and goals. Work with staff to develop systems to ensure consistent, high-quality program outcomes. Provide leadership in development of inter- team communication and cohesiveness, sustaining culture and supporting staff during organizational growth External Relationships:

Working with our Vice President of Development, expand revenue generating and fundraising activities to support existing programs and the growth of VOAC; cultivate existing relationships and develop new stakeholder relationships. Manage relationships with partner organizations and seek collaborations to enhance services and business line growth. Build and own relationships with state or local agencies and local or state elected officials that impact business lines and programs.

Qualifications: Bachelor’s Degree in Human Services, Business Administration or related field, Master’s Degree preferred. 10+ years of professional experience in a management role, ideally in Human Services or a rapidly evolving organization dealing with ID Services, Behavioral Health and Homeless Services.

· Highly organized and ability to adapt to different roles in an innovative, fast-moving environment; a driving force who manages toward clarity, performance measures and is solutions oriented..

· A successful track record in setting priorities, shaping processes/systems, measuring outcomes through performance metrics, financial sustainability, guiding investment in people and systems, and developing an infrastructure that creates a stronger and more efficient organization

· Thorough understanding of business unit/program management; able to work effectively under pressure to meet tight deadlines and performance goals while minimizing risks to organization.

· Knowledge of District of Columbia State Agencies regulating services in multiple business lines.

· Experience with serving multiple populations including the youth, seniors, individuals and families.

· Excellent ability to balance, negotiate, and work with a variety of internal and external stakeholders; high level of knowledge and understanding, especially as it relates to program operations replication, connecting programs to funding, creatively generating other resources, and building strategic partnerships

· Personal qualities of integrity, respect, caring, credibility, and a commitment to Volunteers of America, Chesapeake's mission.

· Must have some knowledge of fee for service billing structures (Medicaid/Medicare) and also cost reimbursement contracts.

· Must be able to adapt and embrace working in a faith-based organization and offer our ministry programs and services.

Organization Description:

Closing Date: 4/8/2018
Desired Starting Date:
Contact Name: Shirley Daniels,  Vice President of DC Programs
Contact Location:

United States
Contact Location:
  United States
Contact Phone:  
Contact Fax:
Contact Email:
Web Address:
How to Apply: Please apply online at: https://voaches- fuseaction=app.jobinfo&jobid=293&company_id= 17136&version=1&source=ONLINE&jobOwner=99236 6&aid=1

Additional Information:

Web Site Delete Date: 4/8/2018