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Job Title: Performance Management Analyst
Job Number:
Organization: Philadelphia Department of Public Health
Posted: 2/12/2018
Type: Full-Time
Classification: Public Health - General
Industry: Government
Number of Openings: 1
Location: Philadelphia,  PA    USA
Compensation:
Position Description: The Performance Management Analyst will accomplish the following:

The Performance Management Analyst will assist the Director of Accreditation, Performance Management, and Quality Improvement in identifying performance reporting requirements, supporting quality improvement efforts, documenting processes for data collection, and assisting in projects related to public health accreditation including workforce development. Specific duties will include:

-Researching commonly-used performance measures and standards across a variety of public health services; -Preparing clear, concise performance reports for an executive audience; -Working with divisional staff to document departmental processes and workflows; -Working with divisional staff to document data collection and reporting requirements; -Working with divisional staff to develop and manage quality improvement projects; -Developing customer service surveys and performance measures; -Tracking and updating project plans; -Assisting in the management of the City of Philadelphia Learning Management System including tracking trainings and course development; and -Supporting the Director of Accreditation, Performance Management, and Quality Improvement on a variety of projects.

Qualifications: KNOWLEDGE/TECHNICAL SKILLS: -Proficient in data analysis techniques with an understanding of basic statistical concepts -Strong communication and written skills -Proficient in Microsoft Office Suite, particularly Excel -Experience or knowledge of business-process mapping using a software such as Microsoft Visio -Knowledge of and/or experience working in public health services a plus -Experience with or knowledge of basic business analysis techniques, such as how to gather requirements for an IT project, a plus

PERSONAL SKILLS: -Investigative ability — passionate and persistent in seeking to understand new data sources and creative in their application -Ability to explain complex, technical subject matter to a non-technical audience -A self-starter with flexibility to both work independently and as part of a team

EDUCATION: -Completion of a bachelor’s degree program at an accredited college or university in public health, public administration, business, information technology or a related field. Master’s degree preferred. OR Any equivalent combination of education and experience determined to be acceptable by the Department of Public Health.

Organization Description:

Closing Date: 5/12/2018
Desired Starting Date:
Contact Name: Naomi Mirowitz,  Director of Accreditation, Performance Management, and Quality Improvement
Contact Location: 1101 Market Street
Suite 1320
Philadelphia   PA  19107
United States
Contact Location: 1101 Market Street
  Suite 1320
  Philadelphia   PA  19107
  United States
Contact Phone:  
Contact Fax:
Contact Email: naomi.mirowitz@phila.gov
Web Address:
How to Apply: Email your resume and cover letter to Naomi Mirowitz, Director of Accreditation, Performance Management, and Quality Improvement at: Naomi.Mirowitz@phila.gov. Please be sure to include “Performance Management Analyst” in the subject.

Additional Information:

Web Site Delete Date: 5/12/2018