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Job Title: Content Designer
Job Number:
Organization: Wolters Kluwer-Clinical Effectiveness
Posted: 6/26/2018
Type: Full-Time
Classification: Health Care - General
Number of Openings: 1
Location: Chicago,  IL   
Position Description: Wolters Kluwer Health's Clinical Effectiveness (CE) organization is an innovative healthcare information technology provider working on the front lines of patient engagement. Our talented team of content designers, artists, technologists, and product visionaries collaborate to provide patient engagement solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients.

We are searching for a Content Designer to join our team in the heart of downtown Chicago, IL.

The Content Designer will create innovative multimedia programs that help people make sense of complicated medical information and decisions. The programs are prescribed by doctors, hospitals, and healthcare plans with the goals of giving people a better sense of what to expect, helping them feel more confident, improving communication with their healthcare team, and helping them feel less stressed and overwhelmed.

The Content Designer will have a passion for teaching people about health in plain, conversational language. They are able to research, understand, and translate complex medical information, and importantly, they are able to explore and empathize with patient concerns. In addition to being a strong writer with demonstrated attention to detail, the Content Designer will collaborate with teams of artists, designers, medical advisors, and others, and must be able to work on multiple projects and with a variety of technology tools.

Interested candidates must submit a writing sample, in addition to their resume. Please see the directions at the bottom of the job posting.


Help keep our current program library up-to- date Research, develop, and write multimedia health programs Work with external clinical advisors, patients, and clients to ensure programs are meeting patient needs while being clinically accurate and addressing client goals Collaborate with the Editorial Director, artists, product management team, and fellow content designers to edit scripts for flow, voice, health literacy, accuracy, and understanding Direct voice talent to obtain appropriate delivery, tone, and quality of recordings Think visually and collaborate with medical illustrators to make scripts work with high- impact visuals Use an assortment of tools and programs to generate multimedia content and edit audio files Communicate program progress and timelines and help keep projects on track Lead and participate in discussions about program design, health communication best practices, behavioral science, and new ways of engaging patients in their health

Qualifications: Education

BA/BS degree in English/writing, instructional design, communications, journalism, a health-related field such as public health or nursing, etc. or equivalent experience MA, MPH or other Master's degree optional but preferred Experience

Preferably 1-2 years relevant experience writing for: consumer health patient education science writing online content instructional design Experience in Healthcare IT industry desirable Other Knowledge, Skills, Abilities or Certifications:

Excellent time management, decision making, and organization skills Excellent writing and interpersonal communication skills Ability to give and receive constructive feedback Ability to manage projects involving cross- functional teams Directions for the writing sample:

FIRST: Watch the Diabetes Eye Exam Emmi program to get familiar with our style.

Go to: Enter the code: EmmiCD

NEXT: Create a Writing Sample. Imagine you're writing a multimedia program for someone who's just been diagnosed with COPD. Included in the program will be an explanation of how COPD affects the lungs. Write a short description (about 300-500 words) of how healthy lungs work and what happens to this process when you have COPD.

Use an engaging, conversational voice. Think visually and how the narration would work with the art/animation (although you don't need to describe the animation). Write for a low health literacy audience No need to footnote anything, but please include a list of your sources/references. Once you have completed your writing sample, please forward to

About Wolters Kluwer

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.

Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

For more information about our solutions and organization, visit, follow us on Twitter, Facebook, LinkedIn, and YouTube.


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email TTY is also available at 888 (495) 4771.

Organization Description:

Closing Date: 9/26/2018
Desired Starting Date:
Contact Name: Lisa Kozanecki,  Content Designer
Contact Location:

United States
Contact Location:
  United States
Contact Phone: 847-924-9406 
Contact Fax:
Contact Email:
Web Address:
How to Apply: me?c=1218201&d=External&r=5000375202506#/

Additional Information: Once you have completed your writing sample, please forward to

Web Site Delete Date: 9/26/2018