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Job Title: IT Support Specialist
Job Number:
Organization: Medical Advocacy & Outreach
Posted: 6/27/2018
Type: Full-Time
Classification: Community Health
Number of Openings: 1
Location: Dothan,  AL    USA
Position Description: The Information Technology (IT) Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level. The Information Technology (IT) Support Specialist's roles will also involve the use and installation of data communications equipment (Networking and Server Equipment) and various systems. Work involves installing, testing, and maintaining business computers and peripheral equipment. Employees may also provide beginning software training to end-users. users.

Qualifications: High School diploma or equivalent, and/or 2 years work experience in related field required, Knowledge of basic computer hardware, Experience with desktop operating systems including Windows 10 and Mac OS X, Experience with Windows Server 2012, 2012R2, Linux based servers, etc. a plus, Extensive application support experience, Working knowledge of a range of diagnostic utilities, Good understanding of the organization's goals and objectives, Exceptional written and oral communication skills, Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills, S skills, Strong skills, Strong documentation skills, Ability to conduct research into a wide range of computing issues as required, Ability to absorb and retain information quickly, Ability to present ideas in user-friendly language, Highly self-motivated and directed, Keen attention to detail, Proven analytical and problem-solving abilities, Ability to effectively prioritize and execute tasks in a high-pressure environment, Exceptional customer service orientation, Experience working in a team-or oriented, oriented, collaborative environment.

Organization Description:

Closing Date: 9/27/2018
Desired Starting Date:
Contact Name: DaQuentin Davis,  Director of Human Resources
Contact Location: 2900 McGehee Road

Montgomery   AL  36111
Contact Location: 2900 McGehee Road
  Montgomery   AL  36111
Contact Phone: 334-386-0856 
Contact Fax: 334-356- 1418
Contact Email:
Web Address:
How to Apply: Email resume' to or fax 334-356 356-1418

Additional Information:

Web Site Delete Date: 9/27/2018