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Job Title: Online Program Administrator
Job Number: 52782BR
Organization: Yale University
Posted: 12/5/2018
Type: Full-Time
Industry: Academic Institutions
Number of Openings: 1
Location: New Haven,  CT    USA
Compensation: Salary commensurate with experience.
Position Description: General Purpose: Reporting to the Director of Online and Certificate Education, and working closely with the Senior Advisor to the Dean, the Program Administrator will play a central role in advancing the YSPH mission to be a leader in online public health education, including a planned new online MPH. The Program Administrator will help support all facets of this new initiative through her/his administrative skills, passion for excellence, teamwork, and enthusiasm for teaching and learning. In addition this position will manage day-to-day operations of online program implementation and recruitment, implement marketing and recruitment strategies for existing and new programs, including attending events where potential students may be identified, and collaborating on the refinement of these strategies to increase their effectiveness, create and oversee social media and web communications including developing new content and updates for websites, and posts for social media channels such as Twitter and Facebook, develop reports using social media and web metrics to help refine communication strategies, manage the onsite components of blended online program, provide administrative and logistical support to ensure production of consistent and high-quality instructional materials including course websites, presentation materials, act as a liaison with YSPH admissions and registrar to ensure smooth functioning of all areas related to admission and registration of credit-bearing programs, is highly responsive to requests for assistance and troubleshooting problems for online students, answers admissions inquiries, works closely with administrative assistant to ensure timely processing of expense reports, meeting scheduling and coordination, and general office operations, supports these functions during high demand periods or when administrative assistant not available to attend to tasks in timely manner and working with the Director of Online and Certificate Education, develops and reports on metrics that measure usage, and satisfaction for all technology and educational services provided. In order to be considered, please submit a cover letter with your application.

Please note that this position may require occasional weekends and nights.

Qualifications: Required Education and Experience: Bachelor's degree in a related field and four years of related experience or an equivalent combination of education and experience.

Qualifications: Excellent writing and oral communication skills. Outstanding interpersonal skills; cooperative and with a strong sense of teamwork. Maintaining the highest possible degree of service and responsiveness to foster satisfaction among online program prospects, participants, and alumni.

Detail oriented with strong planning and organizational skills with the ability to manage multiple tasks and adapt to shifting priorities accordingly.

Knowledge and comfort with social media and the MS office suite.

Familiarity with Learning Management Systems such as Canvas and graphic design software such as InDesign a plus.

Preferred Education and Experience: Master’s degree; experience managing complex programs.

Organization Description: Yale University offers exciting opportunities for achievement and growth in New Haven, Connecticut. Conveniently located between Boston and New York, New Haven is the creative capital of Connecticut with cultural resources that include three major museums, a critically- acclaimed repertory theater, state-of-the- art concert hall, and world-renowned schools of Architecture, Art, Drama, and Music.

Closing Date: 3/5/2019
Desired Starting Date:
Contact Name: JoAnn Gargiulo,  Online Program Administrator
Contact Location: 221 Whitney Avenue

New Haven   CT  06511
United States
Contact Location: 221 Whitney Avenue
  New Haven   CT  06511
  United States
Contact Phone: 2034326386 
Contact Fax:
Contact Email:
Web Address:
How to Apply: Application: For more information and immediate consideration, please apply online at Please be sure to reference this website when applying for this position. In order to be considered, please submit a cover letter with your application.

Additional Information: We invite you to discover the excitement, diversity, rewards and excellence of a career at Yale University. One of the country's great workplaces, Yale University offers exciting opportunities for meaningful accomplishment and true growth. Our benefits package is among the best anywhere, with a wide variety of insurance choices, liberal paid time off, fantastic family and educational benefits, a variety of retirement benefits, extensive recreational facilities, and much more.

Yale University considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression.

Web Site Delete Date: 3/5/2019