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Job Title: Dental Clinic Liasion
Job Number:
Organization: Medical Advocacy & Outreach
Posted: 12/11/2018
Type: Full-Time
Classification: Community Health
Industry: Non Profit / NGO
Number of Openings: 1
Location: Montgomery,  AL    USA
Position Description: The Dental Clinic Liaison position involves forging a relationship between the patients, the clinical staff and the support staff of the agency. The liaison is often a dental assistant and will be responsible for correspondence with MAO dental patients and their MAO medical team. The liaison will confirm patient lab results are up to date and that patients are compliant with both medical and dental appointments. In addition, the liaison will manage the patient referral process for outside specialty care and determine their eligibility for in-house procedures. The liaison will verify patient’s insurance, HHA (Household Assessment) and placement in the MAO sliding fee schedule prior to scheduling all procedures and denture appointments.

•Communicates with patients, medical teams and agency support services

•Interacts with a variety of agency staff from different departments

•Reviews patients’ medical records prior to their arrival to screen for lab compliance and medication adherence

•Explains care options to patients and their families

•Works with a healthcare facility to schedule referral visits for patients and coordinates appointments for VA and other outside agencies

•Verifies health insurance coverage for patients and placement in sliding fee scale for procedures and dentures

•Coordinates communication between patients and their physicians, case managers and other medical staff

•Practice under direction of doctors, dental assisting and surgical assisting as authorized by the State of Alabama Board of Dentistry

•Meet and exceed standards of infection control as set forth in the Centers for Disease Control Guidelines for Infection Control in Dental Health –Care Settings and other applicable care directives

•Demonstrates ability to expose dental radiographs as prescribed by doctors, ensuring images are of high diagnostic quality

•Demonstrates knowledge of dental armamentarium

•Comply with Occupational Safety and Health Administration (OSHA) regulations related to cleanliness and safe health care facility practices as set forth in OSHA standard Bloodborne Pathogens and other health care directives

•Assists in maintaining confidentiality of all dental records and documents. Requests or secures dental record and encounter form for provider; assures that encounter and other forms have complete information for processing

•Takes accurate telephone messages and screens all calls and assists with disposition of problems

•Participates in all mandatory meetings and trainings

•Performs other duties as delegated by Dental Director and Practice Administrator.

Qualifications: •Strong written and verbal communication, interpersonal, and customer-service skills •Ability to work independently or as part of a team in a professional health care environment

•Able to demonstrate an understanding of the current standard of infection control protocols, OSHA guidelines, and HIPAA regulations

•High school graduate or equivalent

•Successful completion of dental assistant training program

•Previous work experience that includes chairside assisting or front desk training

•CPR certified

Organization Description:

Closing Date: 3/11/2019
Desired Starting Date:
Contact Name: DaQuentin Davis,  Director of Human Resources
Contact Location: 2900 McGehee Road

Montgomery   AL  36111
Contact Location: 2900 McGehee Road
  Montgomery   AL  36111
Contact Phone: 334-386-0856 
Contact Fax: 334-356-1418
Contact Email:
Web Address:
How to Apply: Please email resume to or fax 334-356-1418

Additional Information:

Web Site Delete Date: 4/30/2019