Title: Laboratory Technician - Newborn Screening Follow-Up S Section $18.00 - $20.00 / Posted thru: 9-22-19
Employee Name: TBD
Supervisor: Mary Kleyn, Manager, Newborn Screening Follow-Up Section
Purpose: The administrative position is based i in the NBS Follow-Up Section within the Lifecourse Epidemiology and Genomics Division at the Michigan Department of Health and Human Services in Lansing. The function of the work area is to assure that all Michigan newborns are screened for specified genetic disorders using dried blood spot specimens. Staff in the work area must assure that affected infants are promptly referred for diagnosis and treatment. This position, after rigorous training in the use of a complex PerkinElmer Laboratory Information Management System (LIMS), performs a range of newborn screening follow-up assignments. Thi This position is responsible for reporting abn abnormal and other newborn screening results to to physicians and medical management coo coordinating centers. This position's duties are are part of the first critical steps in ass assuring prompt referral for diagnosis and tre treatment.
Duties and Responsibilities: • Working every third Saturday (with a an alternate week day off) is required. • Reviews and prioritizes the received abn abnormal and other newborn screening results for for further reporting to providers. o Demonstrated proficiency in the use of of the Perkin Elmer Patient Care and Life Cy Cycle algorithms to independently generate ap appropriate "action needed" reports for ph physicians and medical management co coordinating centers. o Establishes priorities for reporting r results to physicians and medical management c coordinating centers and confirms that r results are received, and action is taken. o Reviews follow-up policies and procedures and makes recommendations to improve the follow-up process to the d departmental specialist and program manager. o Follows procedures for appropriate action and generates follow-up reports based on complex decision–tree algorithms. o Maintains records of all reports and communications regarding newborn screening follow-up actions. o Uses database and makes independent decisions that directly affect the health of newborns with screening results requiring immediate follow-up. o Assists departmental specialist as r required. • Assures that follow-up specimens are re received on all newborns with borderline po positive results, isolated analyte el elevations, and other abnormal results. o Notifies physicians and/or parents o of the need for repeat screening by fax, l letter and/or telephone using the "pending a action" functions in the Perkin Elmer P Patient Care algorithm. o Maintains records of all contacts and attempted contacts with physicians and parents regarding the necessity of repeat testing. This involves extensive use of the "notes" tool within the Patient Care module to ensure proper documentation that every case has timely follow-up. o Monitors database and follows p procedures for next actions • Responds to written and telephone inquiries from the public and health care professionals regarding the status of newborn screening test and re-test results. This This often involves confidential info information, so strict adherence to HIPAA guid guidelines is mandatory. o Responds to fax requests from health car care professionals for newborn screening res results by sending copy of the newborn scr screening laboratory report from the Perkin Elm Elmer laboratory database. o Responds to telephone inquiries from th the public and health care professionals co concerning newborn screening results. In Interprets level of complexity and analyzes if if referral to nurse consultant, quality as assurance coordinator or manager is wa warranted. o Reviews and forwards inquiries about t the newborn screening process received from t the public and health care professionals to a appropriate staff members. • Other duties as assigned o Follows procedure to track down missing ne missing newborn blood spot screens when notified b notified by program staff o Attends section and division meetings
Education: Possession of a high school diplo diploma.
Experience: No specific type or amount is req required, but experience in a healthcare set setting and familiarity with HIPAA is pre preferred.
Important Skills and Characteristics: • Ability to understand complex c computer systems. • Ability to communicate effectively a and maintain positive working relationships. • Demonstrate proficiency in use of M Microsoft Office applications. • Strong attention to detail. • Ability to multi-task are imperative fo for this position.
Work Environment and Physical Requirements: Standard office environment. Involves significant computer-related activity inclu including keyboarding and viewing a computer scree screen; frequent telephone, fax, and email commu communication. Job may occasionally require moder moderate physical effort such as lifting and trans transporting materials.
RESPONSIBILITY FOR THE WORK OF OTHERS: No ass assigned responsibility.
IMPACT ON PROJECTS, SERVICES AND OPERATIONS: This position plays a critical role in assuring successful operations of the Newborn Screening Follow-up Program.