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Job Title: Program Assistant - IM/TC
Job Number: 19418
Organization: El Paso County
Posted: 10/28/2019
Type: Full-Time
Classification: Public Health - General
Industry: Government
Number of Openings: 1
Location: Colorado Springs,  CO   
Compensation: $1,257.70 Bi-Weekly / Depends on Qualifications
Position Description: Essential Job Functions ***REPOST*** ***$1,257.70 Bi-Weekly / Depends on Qualifications*** ***This position will provide translation; Spanish and English bilingual proficiency highly desired.***

This position is responsible for the professional and efficient managing of clients, visitors, telephone calls and messages that flow through the clinic. Also performs a variety of functions, including but not limited to, data entry, record maintenance, scheduling of clients and the accurate processing of client administrative information and fees, receiving department mail and providing administrative support to the program. Updates and ensures the integrity of program databases. Responsible for accurate, timely data entry in accordance with program requirements. Greets and screens clients for requested services. Assesses client needs, including reviewing client records to identify which vaccines are needed during clinic visit. Completes initial written and electronic records on new patients as necessary. Makes return appointments as necessary. Collects clinic fees and performs daily closeout of cash register per the Department Cash Receipts Procedures. Assists clinician in examining room, as directed, including assisting with keeping children calm during vaccinations, assisting clinician with clients who have fainted or other issues as directed. Schedules client appointments. Monitors supplies and equipment and communicates supply needs. Assists with ensuring examination room is properly stocked. Assists with inventory and maintaining an adequate supply of medical record forms and assembles these into individual records; inventories office supplies and communicates needs. Develops and maintains a record filing system. Responsible for providing appropriate records for appointments, audits or as needed by the program. Ensures records are complete, up-to-date and conform to all governing regulations. Participates in departmental emergency planning and response activities. Promotes public health within the community. Takes personal responsibility to provide exceptional customer service in order to promote and maintain a positive Public Health image, constructive working environment, and foster pride and professionalism in the workplace and community. Performs other duties as required.

Qualifications: Qualifications High school diploma or equivalent education required. Minimum two (2) years of administrative experience. Bilingual in Spanish preferred. Ability to communicate, motivate, and organize projects among a broad spectrum of personnel, frequently under deadline pressure. Skill in demonstrating a cooperative, professional attitude to cultivate relationships both within and outside the organization. Skill in prioritizing and organizing multiple tasks and the ability to complete projects in a timely manner. Ability to respond in a flexible manner and reprioritize work as situations change. Ability to demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns. Ability to identify problems and work creativity to resolve them, considering the impact of actions on Public Health. Ability to identify results of efforts and current and potential problems and develop and recommend corrective actions to supervisor. Ability to understand and follow policies and procedures. Ability to communicate effectively both verbally and in writing. Ability to write and maintain accurate records and reports to meet management objectives. Ability to maintain the security of sensitive and confidential information. Ability to work independently and in a team environment. Knowledge of community resources. Ability to perform under stress and when confronted with persons acting under stress. Skill in using a computer and various software packages, including Microsoft Office. Maintain regular and punctual attendance. An equivalent combination of related education and experience may be substituted for the education and experience requirements above. Must pass conditional post offer background investigation, physical examination and drug screen. Licenses/Certificates Valid CPR Certification.

Work Conditions Work is primarily performed in an office and clinic environment with potential exposure to noise, infections, blood and contagious diseases. May be required to occasionally safely lift and carry up to 25 pounds and bend at waist or knees to get down to child's level. Public Health employees are responsible for providing proof of vaccinations and/or tuberculosis testing as applicable to the specific position and must provide proof of completion of required vaccinations/testing or proof of initiation within sixty (60) days of hire date.

Organization Description:

Closing Date: 1/28/2020
Desired Starting Date:
Contact Name: Heather Hatfield,  Program Assistant - IM/TC
Contact Location:

Contact Location:
Contact Phone:  
Contact Fax:
Contact Email:
Web Address:
How to Apply: Please visit our website to complete an application.

Additional Information:

Web Site Delete Date: 11/10/2019