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Job Title: Chief Operating Officer
Job Number:
Organization: Whitefoord
Posted: 11/16/2019
Type: Full-Time
Classification: Health Care Administration
Number of Openings: 1
Location: Atlanta,  GA    USA
Position Description: SUMMARY As a key member of the Executive Management team, the Chief Operating Officer (COO) will report to the CEO and assume a strategic role in the overall management of the organization. The COO will have primary day-to-day responsibility for planning, implementing, managing and controlling operations- related activities of the organization. This will include direct responsibility for facilities, ensuring staffing, compliance, break-even analyses for our health centers, job costing, quality, and grants management. The incumbent will contribute to the development of the organization’s strategic goals and will partner with statewide associations (e.g. Georgia Primary Care Association) to ensure the organization understands and incorporates the recommendations of those organizations as appropriate. In addition to the strategic components, the COO will be charged with developing and implementing more sophisticated policies and procedures both in the finance and general operational realms. This is an outstanding opportunity for a finance or operations executive and a proven track record of creative problem-solving and change management to join in a high- growth, mission-driven organization in a diverse location in Atlanta, Georgia.

ESSENTIAL DUTIES AND RESPONSIBILITIES Strategy, Vision and Leadership • Advise the CEO and other key members of senior management on a range of issues, including programmatic matters and financial planning, and policy matters for its diverse programs. • Serve as the management liaison to the board; with the Finance Director, effectively communicate and present critical financial and programmatic matters at select board of directors and committee meetings. • Contribute to the development of Whitefoord’s strategic goals and objectives as well as the overall management of the organization. • Maintain continuous lines of communication, keeping the CEO informed of all critical issues. • Represent the organization externally, as necessary, particularly in banking and lease negotiations, licensing, and federal grants. Team Development/Leadership • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. • Ensure staff members receive timely and appropriate training and development. • In collaboration with the CEO and HR, establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments. • Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results. • May oversee finance staff or contracted CFO support. Operations • Upgrade and implement an appropriate system of policies. • Ensure that Whitefoord is growing, adhering to the strategic plan, and delivering status reports to the board. • Provide analytical support to Whitefoord’s internal management team including development of internal management reporting capabilities. • Advise others on how to improve budgeting accounting services such as treasury management, 403B plan, grants payment processing, payroll, accounts payable, and purchasing to maximize the operation of the organization.

Qualifications: QUALIFICATIONS • Minimum 10 years-experience in a senior management role ideally with both external audit and in-house financial management experience gained in a high- growth organization. • Experience either as an employee or board member of a nonprofit organization or Georgia state health- related agency; must be familiar with nonprofit and/or federal finance and accounting regulations. • Proven track record of success facilitating progressive organizational change and development within a growing organization. • Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. • Strong mentoring, coaching experience to a team with diverse levels of expertise.

EDUCATION AND EXPEREICNE • 15+ years in progressively responsible operational leadership roles in health-related organizations. • BS in Accounting or Finance, MBA and/or CPA highly desirable. • PC proficiency is essential (Windows environment) and strong working knowledge of Sage products and Excel is preferred.

OTHER SKILLS AND INTERESTS • Ability and willingness to collaborate with the other members of the senior leadership team as a key partner to the CEO and a “utility in-fielder” in a growing organization. • Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations essential. • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses. • High level of integrity and dependability with a strong sense of urgency and results-orientation. • Entrepreneurial team player who can multitask. • Superior management skills; ability to influence and engage direct and indirect reports and peers. • Self reliant, good problem solver, results oriented. • Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. • Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, WHITEFOORD Nonprofit’s board of directors, and staff. • Ability to operate as an effective tactical as well as strategic thinker. • Passion for Whitefoord’s mission, vision, and public health improvement.

Organization Description: In 1995, Dr. George W. Brumley and his former student, Dr. Veda Johnson, established Whitefoord, Inc. to address the health and educational needs of children and families of the Whitefoord Elementary School District in southeast Atlanta. Through an in-school health center, Dr. Brumley made a crucial connection between health and academic success: healthy children stayed in school and achieved more. From its roots in health and education, Whitefoord soon grew beyond the in-school health center at Whitefoord Elementary School to meet even more needs of children and families. In 1998, the Child Development Program was launched to improve the accessibility of quality pre- school education for the community’s youngest residents. By training in-home care providers, thus improving their skills in this important vocation, Whitefoord also improved the livelihoods of many of the community’s adults. Due largely in part to the substantial impact the early childhood education programs and in-school health facilities made in the community, Whitefoord later established its Beyond School Hours program to continue academic improvement through after-school and summer activities in a safe environment. In 2000, Whitefoord was selected as an Intel Computer Clubhouse, an innovative technology-based after- school enrichment program. After 17 years of operating health centers only in schools, Whitefoord opened its first-ever community-based Family Medical Center in the Kirkwood neighborhood in the fall of 2012. We are thrilled about our growth and look forward to our continued success in providing critical services and programs to children and families who need us most in the Southeast, and supporting communities nationally.

Closing Date: 2/16/2020
Desired Starting Date:
Contact Name: Jean O'Connor,  Chief Operating Officer
Contact Location: 1353 George W. Brumley Way, S.E.

Atlanta   GA  30317
United States
Contact Location: 1353 George W. Brumley Way, S.E.
  Atlanta   GA  30317
  United States
Contact Phone: 4045232500 
Contact Fax:
Contact Email:
Web Address:
How to Apply: Email a CV or resume and cover letter to and

Additional Information:

Web Site Delete Date: 12/23/2019