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Job Title: Public Health Nurse Navigator
Job Number:
Organization: Knox County Health Department
Posted: 3/4/2024
Type: Full-Time
Number of Openings: 1
Location: Knoxville,      USA
Compensation: $26.79
Position Description: Purpose of Job

The purpose of this classification is to provide navigation services to clients with identified or perceived barriers to care. The PHN navigator builds strong relationships with clients to ensure they stay engaged in medical care and follow through on recommended referrals. The PHN navigator is committed to identifying and resolving a client’s barriers to care by identifying critical resources, assisting in navigating them through healthcare services and systems, and providing timely follow-up, education, and support. This nurse may also be involved with providing clients care when beneficial to the development of the relationship.

Essential Functions

The Public Health Nurse is responsible for the following essential functions:

Assess and identify client’s unique and individual barriers to care and assist client in resolving these barriers

Establish close relationships with clients, providing education and support

Evaluate clients for program eligibility for the Tennessee Breast and Cervical Screening Program (TBCSP), Family Planning, Presumptive Eligibility, and other Department of Health offered services (including but not limited to WIC, Quitline, breastfeeding, etc.) and referred or enrolled accordingly

Communicate with care team (i.e., primary care providers, referral providers, etc.) regarding updates or the status of client completion of recommended services

Document barriers, resolution of barriers, and any other assistance provided in the client’s medical records Track and follow up with clients to monitor compliance with referrals, screenings, diagnostics, and/or treatment

Provide Pap follow up, including, notification of lab results per order of provider, referral, tracking and education

Assess whether the client has a medical home for primary care services and document/refer as needed

Collect and submit required data pertaining to specific programs or care pathways

Serve as the subject matter expert and provide education and training to staff on navigation and services available

Perform outreach activities to engage local communities and educate them on navigation services

Participate in all meetings to receive program reminders and updates

May perform PHN functions, including but not limited to providing assessments, collecting lab specimens, providing refill or quick starts visits for birth control, and assisting physicians or Nurse Practitioner as required with patient examinations

Participates in continuing education programs.

Maintains knowledge of legal limitations while performing job functions.

Attends forty-two hours of in-service training annually; attends mandatory CPR class yearly; attends regular staff meetings

Respond to and report immediately if called upon by local, regional or central office supervisors, as part of a coordinated emergency response by the Knox County Mayor’s Office

Ensure regular, punctual attendance during scheduled work hours

Perform other duties as required

Qualifications: Minimum Training & Qualifications

Associates degree in Nursing, or related with two years of previous medical facility experience

Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities may be considered for employment into the position

Must maintain state of Tennessee licensure/certification requirements in nursing and advanced pharmacology.

Must be able to perform and interpret certain lab tests

May be required to maintain a valid Tennessee Driver’s license depending on work assignment.

Background in health navigation

Strong computer skills

Cultural competency mastery in target population

Bilingual preferred

Organization Description: Type : INTERNAL & EXTERNAL


Posting Start : 04/01/2024

Posting End : 04/15/2024


Closing Date: 4/15/2024
Desired Starting Date:
Contact Name: Jennifer Robbins,  Public Health Nurse Navigator
Contact Location: 140 Dameron Avenue

Knoxville   TN  37917
United States
Contact Location: 140 Dameron Avenue
  Knoxville   TN  37917
  United States
Contact Phone: 18652155284 
Contact Fax:
Contact Email:
Web Address:
How to Apply: Apply through employer website.

Additional Information:

Web Site Delete Date: 4/15/2024